Business Process Management (BPM) is an operational methodology that uses various methods to improve and automate business activity flows. This is accomplished by identifying manual processes across your organization that could benefit from BPM. We can help you re-design activity workflows to optimally integrate processes across systems.
Robotics Process Automation (RPA) is a process automation solution that relies on software robots (virtual agents) to automate routine tasks. The benefits of RPA include decreased cycle time, improved throughput, reduced costs, more accuracy and higher employee morale. Another advantage is that implementation costs are lower, and time frames shorter, than other automation technologies such as IT transformation or BPM. Thus, it is typical to see a Return on Investment (ROI) in the double digits as soon as the first year.
Before implementing RPA, it is crucial to identify the end-to-end processes and tasks that are best fitted for this technology. Ideal processes should be mature, defined, rules-based, repetitive and high volume.
Accordingly, we can help you identify the processes in your organization that meet the RPA requirements to achieve a successful automation. Our methodology to RPA consists of the following phases:
In addition, we can help you implement a Center of Excellence (CoE) to sustain automation initiatives across the organization.